We do not offer refunds for any reason. Our products are digital assets that cannot be returned therefore we don’t offer refunds on any product. Our services require our time in which we cannot get back therefore we do not offer refunds for our services. We show full previews of every digital product we offer. Please review the information carefully so that you are only purchasing products that you intend to. This policy is strictly enforced.
Gift certificates for our coaching calls can be redeemed within one year of purchase by booking on our website under the Contact Us page. We do not issue refunds for unused gift certificates.
Gift certificates for our online store can be redeemed at checkout. Please see our FAQ’s if you are having trouble redeeming your gift certificate or promo code. The wording is very small on the checkout page and is often overlooked. Gift certificates for our main storefront can be redeemed at http://www.eleven11mgmt.com/shop. Gift certificates expire within one year of purchase. We do not issue refunds for unused gift certificates.
Our subscription plans include member-only offers & pricing. Each plans has terms & conditions that are outlined below.
Monthly Content Subscription: Includes one (1) lead magnet, one (1) social media kit, one (1) flyer and one (1) newsletter every month in the form of a Canva template. The template is themed, is fully customizable and can be edited by the member to reflect their own branding. Members may not resell the information in template format and by subscribing to the plan, they agree to these terms. Members may giveaway or sell the end product of the lead magnet or newsletter in PDF format to their clients.
Members are charged their first payment on the day they join the membership and on the 1st of every month thereafter. Members may cancel their membership by emailing firstname.lastname@example.org. Please allow up to 48 hours (Monday through Friday only) for a reply. In order to not be charged, the member must request cancellation by email (3) business days before the next invoice is processed. Members can login and cancel their own membership with no notice required. An email is sent with the monthly content immediately upon subscribing and every month thereafter until the member cancels. Memberships are not prorated and we do not offer refunds for any reason.
Daily Post Prompt Subscription: Includes a daily text message with a financial industry related writing prompt. This subscription does not tell you exactly what to post – it only provides direction to help you with your daily posting plan.
Members are charged their first payment on the day they join the membership and on a recurring basis every 30 days thereafter. Members may cancel their membership by emailing email@example.com. Please allow up to 48 hours (Monday through Friday only) for a reply. In order to not be charged, the member must request cancellation by email (3) business days before the next invoice is processed. Members can login and cancel their own membership with no notice required. Memberships are not prorated and we do not offer refunds for any reason.
CMTM™ – Group Coaching Access & Replays: Includes access to on-going group coaching calls and the replays as a supplement to our Content Marketing to Millions™ course. This is an exclusive coaching offer for our paid students ONLY!
Members will receive access to LIVE Group Coaching Sessions during class and for 6 weeks after. After three months, if a member would like to continue attending the weekly LIVE calls, they may purchase ongoing monthly access.
Members are charged their first payment on the day they join the paid membership offer and on a recurring basis every 30 days thereafter. Members may cancel their membership by emailing firstname.lastname@example.org. Please allow up to 48 hours (Monday through Friday only) for a reply. In order to not be charged, the member must request cancellation by email (3) business days before the next invoice is processed. We do not prorate membership access. Members can login and cancel their own membership with no notice required. The information provided in this membership cannot be unlearned or returned, therefore we do not offer refunds for any reason.
Commitment to Your Privacy
This site is owned and operated by Eleven11 Management, LLC. Your privacy on the Internet is of the utmost importance to us. At Eleven11 Management, LLC we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Sharing of Information
Eleven11 Management, LLC does not under any circumstances share, sell, rent, or in any other way provide your information to anyone for any use whatsoever.
Eleven11 Management, LLC operates secure data networks protected by industry standard firewall and encryption protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
Information ELeven11 Management, LLC Gathers and Tracks
Eleven11 Management, LLC gathers two types of information about users:
• Information that users provide manually on our web site. This information is gathered on our Enrollment (Sign Up) Form and includes name, address, email address. This information is not shared or used for any marketing purposes whatsoever.
• Information ELeven11 Management, LLC gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers’ needs and to help us better understand the demographics of our audience.
Eleven11 Management, LLC tracks user traffic patterns. However, we do not correlate this information with data about individual users. Eleven11 Management, LLC does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser). Eleven11 Management, LLC sometimes tracks the search terms that users enter in public search engines, which generate a “click through”, but this tracking is never associated with individual users. We use tracking information to determine the effectiveness of individual search terms.
Public Safety and Legal Process We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.