We know how daunting it can be to find great quality white-label digital products & affordable coaching in the digital marketing space. Here at Eleven11, we believe in transparency so we show previews of every product. We also design our templates to be fully customizable within Canva Pro so that even if what we create isn’t exactly what you’re looking for, you can make quick & easy changes while still saving time!
1) What are Private Label Rights (PLR) and Resell rights?
With Private Label Rights (PLR), the buyer gains the right to modify, rebrand, and sell the product under their own name or brand.
PLR content is often used by entrepreneurs, bloggers, and marketers who are looking for pre-made materials they can customize and use for various purposes. It is also often called “white-label content”. The advantage of PLR is that it provides a cost-effective way to acquire ready-made content that can be tailored to suit specific needs or niches.
Your purchase within our Templates store grants you ONE single license for personal/business use only (unless otherwise indicated on the listing). You may not share your templates with others, share your templates in social media groups, or sell and redistribute the files and/or template links. If you love your templates enough to share, please be sure to point your business friends back to our shop!
→ Our Templates/Designs are meant for individual business owners. If you are a social media manager please note that your purchase does NOT grant you a commercial license. Please feel free to reach out about licensing options.
→ If you are on a team and need multiple licenses for team members, please send customer care a message about custom pricing.
2) Can I change the title of the book, the content of the Template, the copyright page, etc.
YES, YOU CAN. This is the whole point of providing you a customizable template. My hope is that you don’t need to change everything about it so that it continues to save you time (and ultimately money). We strive to provide content that is relevant, well researched and useful in our templates. Laws change, offers change and affiliates change… Just update as you go or as time passes. If you would like to hire us for rebranding, we would love to create for you!
3) How do I earn my investment back by selling the white-label (PLR) ebook I purchased from you?
Once you have updated your Canva template with your own branding/logo/business info, you will save it as either a PNG or PDF file. Please watch the training videos On Youtube to see how to do this!!! That end product (PDF or PNG) is what you will use to either advertise your service or sell to your clients. Giving away or selling the actual Canva template link is never okay under any circumstance.
4) How do we reach customer service?
You can always reach out inside our Community to have your questions answered by making a post or commenting on a relevant post. If you don’t feel comfortable posting in the Community you can reach us by email at firstname.lastname@example.org. We are also available via messenger on our Facebook BUSINESS page. PLEASE DO NOT USE OUR PERSONAL FACEBOOK MESSENGER FOR CUSTOMER SERVICE. Posting in the Community will get you the fastest response either by me, someone on my team, or an established member of the Community. If you still feel that you need dedicated one-on-one time, please refer to Our contact us page and book a paid coaching call. I am not available 24/7 and adhere to set “office hours”. I may be online/interacting but not be “working”. Customer service is available most readily Monday-Friday 8am-2pm CST. Customer service is NOT available on the weekends or on Federal Holiday’s. Please be patient.
5) May I advertise my own services to your Facebook group or Community?
NO YOU MAY NOT. I am VERY particular about who I collaborate with because there are so many scammers amongst us. Also, no one likes an opportunist so do not message me with your offer. If you are offering a valuable service that is mutually beneficial while also benefiting my members, *I* will decide to put you in front of my audience when I see that value and integrity are your mode of operation. If you are here with ulterior motives, you will not be permitted to stay. If you post your own services or poach my members in the attempt to sell your own services, you will be deleted from the group and blocked. Attract, don’t chase.
6) I don’t have the time or creativity to rebrand my own products. Do you offer this service?
YES, BUT ON A LIMITED BASIS. And I only rebrand the ebooks/guides. Flyers, lead magnets, social media kits, etc. are very small jobs that do not require extensive knowledge on how to use Canva. In your free member portal we provide the free training on how to quickly convert these into useable products for your business. Please take the time to review them. For the ebooks/guides, it often requires linking your affiliate web pages, saving to Dropbox, designing covers, creating a thank you page and getting it on a payment platform. We understand how daunting that process is (although we provide step by step videos showing you how to do this too) so we take the guess work out of it by providing rebranding as a service.
7) How can I apply a coupon code or gift card at checkout? I’m not seeing where to enter it at.
Unfortunately we can’t change the size or formatting of our checkout page to make it any bigger or bolder so it can be hard to see. Please reference the picture below to find how to enter your coupon code or gift card at checkout! Some coupons we send out are only redeemable for specific categories, products and timeframes.